Frequently Asked Questions

FAQ Section

Find answers to common questions about our services, financial matters, and portal usage.

For those interested in staying informed about body corporate matters, we invite you to visit our blog page. Here, you will find a wealth of resources and regular blog posts addressing a variety of issues that affect body corporate stakeholders. Our content is designed to provide insights, guidance, and updates on the latest developments in this field. Whether you're a committee member, property owner, or simply curious about body corporate operations, our blog serves as an invaluable tool to enhance your understanding. Stay engaged with us as we explore important topics, share expert advice, and foster a community dedicated to navigating the complexities of body corporate management. Don't miss out on the opportunity to stay informed – check back frequently for new articles and discussions!

What makes Chili Property Management different?

Our unique advantages:
- Specialized Strataware software
- Transparent MyCommunity Portal
- Dedicated management teams (Red and Blue)
- Local Windhoek expertise since 2015
- Proactive maintenance approach
- Personalized service delivery

What services does Chili Property Management provide?

Our comprehensive body corporate management services include:

Professional Body Corporate Management
- Managing nearly 50 body corporates
- Over 1,500 units under management
- Exclusive focus on Windhoek, Namibia

Core Services:
1. Financial Management
- Levy statements and collections
- Arrears management
- Financial reporting

2. Property Maintenance
- 24/7 emergency support line
- Preventive maintenance planning
- Reliable contractor network

3. Administrative Support
- Trustee meeting coordination
- Rule enforcement
- Document management
- Complaint resolution

We provide:
- 24/7 emergency support
- Online maintenance request system
- Regular preventive maintenance
- Vetted contractor network
- Progress tracking through MyCommunity Portal

How are maintenance issues handled?

Contact Us for Support

Reach out for assistance with FAQs, financial matters, maintenance, extensions, and portal usage. We're here to help you navigate your queries.

Support

+264 81 166 1677

Inquiries

info@chili.com.na